WorkLab Network Blog

Thinking through Thought Diversity

Posted on February 28, 2019

What is the ultimate goal of diversity and inclusion work? Headlines are full of stories about underrepresentation and limited opportunity of women and minorities in the workplace. The #MeToo movement shed light on the ubiquity of the challenges working women face in every industry from tech to hospitality to manufacturing. The Black Lives Matter movement is bringing visibility to a breadth of issues for black men and women in America. Often the end goal is described as creating a more equitable society, where opportunity exists for all. But for employers, diversity goals need to be more concrete. As this field of practice has matured, they’ve started to see data around what works and what doesn’t.

Topics: job quality, workforce equality, workforce support, diversity, good jobs, employee retention, economic opportunity, economic equality

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Topics: job quality, workforce equality, workforce support, diversity, good jobs, employee retention, economic opportunity, economic equality

Can the Right Employee Benefits Build Diversity?

Posted on February 19, 2019

We know that diversity brings both tangible benefits to the business, and also provides a positive impact for individuals, families, and the community. Among the ways that organizations typically pursue D&I is through the recruiting process, as well as in culture initiatives. Benefits are a key element of both of those processes and can have an impact on how the brand is perceived in the marketplace, as well as how employees relate to the organization.

Topics: barriers to employment, job quality, sustainable workforce model, resource navigator, innovative workplace benefits, workforce support, diversity, good jobs, employee retention, economic opportunity, economic equality

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Topics: barriers to employment, job quality, sustainable workforce model, resource navigator, innovative workplace benefits, workforce support, diversity, good jobs, employee retention, economic opportunity, economic equality

Ignoring Inequality is Leaving Money on the Table

Posted on February 7, 2019

Addressing systemic inequality is usually framed as a philanthropic endeavour. The idea is simple: those with significant resources generously give money for the sole benefit of the disadvantaged. But in reality, the economics tell a very different story. A 2018 report by the W.K. Kellogg Foundation and Altarum looked at the potential effect to the entire U.S. economy of eliminating racial disparities in health, incarceration, education, and employment.

Topics: barriers to employment, employee engagement, community development, diversity, workforce development, good jobs, employee retention, career training, economic opportunity, economic equality

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Topics: barriers to employment, employee engagement, community development, diversity, workforce development, good jobs, employee retention, career training, economic opportunity, economic equality

Stemming the Rising Tide of Workplace Stress

Posted on January 22, 2019

Work is hard, that’s why they pay you to do it.

Most of us have heard this idea, or some variation of it, throughout our working lives. But what happens when work is more than just hard?

Topics: employee turnover, employee engagement, good jobs

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Topics: employee turnover, employee engagement, good jobs

Rethinking the Company Loyalty Concept

Posted on January 10, 2019

Loyalty. We hear the word often, particularly in the context of brand loyalty. Airlines have mileage programs for frequent fliers, stores have member discounts for frequent buyers. Companies are trying hard to attract and maintain loyal customers.

Topics: labor shortage, absenteeism, impact investing, workforce development, employee retention, career training

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Topics: labor shortage, absenteeism, impact investing, workforce development, employee retention, career training

Is Your Corporate Social Responsibility Stuck in the Past?

Posted on January 3, 2019

In 2016, the number of women applying for jobs at Australian-based software company Atlassian stood at zero. Atlassian’s head of Diversity and Inclusion, Aubrey Blanche, knew that something had to change. Blanche, and others in D&I roles, know that there is two-way value in developing a diverse workforce. Research shows that gender diversity improves corporate performance as it creates opportunities for women, who are underrepresented in the tech industry.

Topics: workforce equality, diversity

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Topics: workforce equality, diversity

Leveling Up on the Line: Frontline Leaders Face Unique Challenges

Posted on December 13, 2018

Not just a job: a career!

That was the heading on the flyer in the employee break room at the restaurant chain where Emilia was hired a year ago. She has worked the drive-through window and rotated through all the food preparation stations. Today, though, she’s taking on a new role and it’s both exciting and a little nerve wracking. Emilia’s new name tag says “supervisor.”

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How Not to Make the Holidays the Season of Stress for Your Employees

Posted on December 6, 2018

It’s the holidays again! That time of year when we eat, drink, and make merry with friends and family, with home cooked meals and exchanges of gifts. At least, that's the image in our heads—but for low wage workers, this time of the year is not just parties and presents. It can be a stressful time.

Topics: workforce support

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Topics: workforce support

Why Good Supervisors are Good Business

Posted on November 29, 2018

From the cashier at the checkout of Target to the home health aid checking in on a patient after surgery, frontline workers are the face of many organizations from retail to healthcare to food service. In the best cases, when frontline workers are engaged, supported with the tools they need to be successful, and well-trained, they are invaluable ambassadors. They can create strong bonds with customers, predict issues that could affect the customer experience, and provide value in a wide variety of ways. Unfortunately, many frontline workers are not so engaged – an issue that often has its roots in poor management.

Topics: workforce support

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Topics: workforce support

Playing for Keeps: Strategies that Benefit Business and Workers

Posted on November 15, 2018

When the competition for talent is fierce and monopolizes headlines in business publications, it sends a signal to employers to think through current workplace policies and practices to ensure they are competitive—that they are attracting the talent that best aligns with their workforce needs.

Topics: employers, employee turnover, employee engagement

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Topics: employers, employee turnover, employee engagement