News from the WorkLab Network

Retail Businesses Thrive When They Unlock the Potential of Their Frontline Workers

Posted on Sep 13, 2018 11:00:00 AM

If you take a walk through Home Depot, you won’t get far without seeing someone in an orange apron. At Target, it’s a red t-shirt. Step into just about any retail establishment, and you’ll find people whose jobs include a key core competency: customer service. With over 14 million people working in the sector, it is a field that represents a substantial component of the US economy.

Topics: employee engagement

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Topics: employee engagement

Impact Denver Proves the Value of Upskill Services

Posted on Sep 7, 2018 1:00:00 PM

With record low unemployment in Colorado, employers are facing a shortage of middle-skilled workers. Yet only half of workers report that their companies provide upskilling and career development opportunities that meet employees’ needs for advancement. Through a partnership with Impact Denver, WorkLab member organization WorkLife Partnership set out to prove the need for Upskill services in the Denver market.

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Rockefeller Foundation’s Communities Thrive Challenge Looks to Bring Innovative Social Programs to Light

Posted on Aug 31, 2018 11:00:00 AM

In every community in America where workers are struggling to support their families, there are people working to help. These local, community-driven solutions are often creative, thoughtful and impactful—but often, they’re also underfunded and unknown.

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Data Digest

Posted on Aug 23, 2018 11:00:00 AM

Supporting your workforce so they can focus at work starts with understanding what's on their mind. We read through the research (so you don't have to), and we've got insights on where your employees are at right now.

Topics: workforce support

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Topics: workforce support

Harvard Kennedy Researcher Recommends Pilot of Sustainable Workforce Model in San Francisco

Posted on Aug 17, 2018 1:00:00 PM

The Office of Economic and Workforce Development (OEWD) helps thousands of San Francisco residents train for in-demand work and connect with employment opportunities. However, the low retention rate among these workers has been an ongoing challenge for the agency. A researcher and Master in Public Policy candidate from the Harvard Kennedy School of Government, Cassandra Agbayani, conducted a policy analysis for OEWD to explore why retention is so difficult to promote and what promising strategies could be replicated in San Francisco.

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Improving Outcomes Inspires Meaning at Work for Home Health Aides

Posted on Aug 9, 2018 4:00:00 PM

Daria Mosel loves her job. 

“Every one of the people I care for has a story to tell,” says Daria. “Sometimes I’m the only person they get to talk to that day.”

Daria is a home health aide. She goes on a series of visits each day, changing bandages, checking on medications and making sure each one of the people she sees is doing well.

Topics: employee engagement

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Topics: employee engagement

Training and Development in Search of a Competitive Edge

Posted on Aug 3, 2018 8:00:00 AM

$365 billion dollars. That’s how much organizations are spending worldwide on training and development. That number continues to grow each year as more organizations invest in learning solutions to improve performance, adapt to changing technologies and provide professional development opportunities for their teams.

Topics: employers

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Topics: employers

Good News, Bad News: The State of the Practice of D&I

Posted on Jul 26, 2018 3:05:00 PM

In June of 2017, Google released their numbers on diversity for the fourth year running. They cited progress, talked about key initiatives that they felt were making a difference in changing the demographic makeup of their organization. They announced a new VP of Diversity. Just two months later, an engineer at Google published an essay, claiming (among other things) that there were biological differences between women and men that made women less successful in tech roles. The essay went viral, and Google found themselves on the front page again, for all the wrong reasons.

Topics: diversity

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Topics: diversity

The Evolution of Social Impact Investing

Posted on Jul 12, 2018 2:00:00 PM

Disruption is about challenging assumptions. It’s about questioning the things that are so established, they are no longer even discussed. Uber is a transportation company that owns no cars. IBM (International Business Machines) hasn’t sold hardware in over a decade. Innovation comes from thinking about old things in new ways.

Topics: workforce equality

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Topics: workforce equality

Now Hiring: Smiling Faces

Posted on Jul 3, 2018 2:00:00 PM

There are over a million restaurants in the US, and over 14.7 million people working in the industry. As more Americans try to balance their busy lives, eating out has become the norm, making food service one of the fastest growing segments of the economy.

Topics: job quality

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Topics: job quality