WorkLab Network Blog

Rethinking the Company Loyalty Concept

Posted on January 10, 2019

Loyalty. We hear the word often, particularly in the context of brand loyalty. Airlines have mileage programs for frequent fliers, stores have member discounts for frequent buyers. Companies are trying hard to attract and maintain loyal customers.

Topics: employee retention, career training, workforce development, impact investing, absenteeism, labor shortage

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Topics: employee retention, career training, workforce development, impact investing, absenteeism, labor shortage

Is Your Corporate Social Responsibility Stuck in the Past?

Posted on January 3, 2019

In 2016, the number of women applying for jobs at Australian-based software company Atlassian stood at zero. Atlassian’s head of Diversity and Inclusion, Aubrey Blanche, knew that something had to change. Blanche, and others in D&I roles, know that there is two-way value in developing a diverse workforce. Research shows that gender diversity improves corporate performance as it creates opportunities for women, who are underrepresented in the tech industry.

Topics: diversity, workforce equality

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Topics: diversity, workforce equality

Leveling Up on the Line: Frontline Leaders Face Unique Challenges

Posted on December 13, 2018

Not just a job: a career!

That was the heading on the flyer in the employee break room at the restaurant chain where Emilia was hired a year ago. She has worked the drive-through window and rotated through all the food preparation stations. Today, though, she’s taking on a new role and it’s both exciting and a little nerve wracking. Emilia’s new name tag says “supervisor.”

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How Not to Make the Holidays the Season of Stress for Your Employees

Posted on December 6, 2018

It’s the holidays again! That time of year when we eat, drink, and make merry with friends and family, with home cooked meals and exchanges of gifts. At least, that's the image in our heads—but for low wage workers, this time of the year is not just parties and presents. It can be a stressful time.

Topics: workforce support

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Topics: workforce support

Why Good Supervisors are Good Business

Posted on November 29, 2018

From the cashier at the checkout of Target to the home health aid checking in on a patient after surgery, frontline workers are the face of many organizations from retail to healthcare to food service. In the best cases, when frontline workers are engaged, supported with the tools they need to be successful, and well-trained, they are invaluable ambassadors. They can create strong bonds with customers, predict issues that could affect the customer experience, and provide value in a wide variety of ways. Unfortunately, many frontline workers are not so engaged – an issue that often has its roots in poor management.

Topics: workforce support

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Topics: workforce support

Playing for Keeps: Strategies that Benefit Business and Workers

Posted on November 15, 2018

When the competition for talent is fierce and monopolizes headlines in business publications, it sends a signal to employers to think through current workplace policies and practices to ensure they are competitive—that they are attracting the talent that best aligns with their workforce needs.

Topics: employee turnover, employee engagement, employers

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Topics: employee turnover, employee engagement, employers

Data Digest Oct 2018

Posted on November 6, 2018

The latest research offers valuable insights into building a stronger workforce for your company. This is what we learned when we read through the newest studies.

Topics: workforce support

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Topics: workforce support

Expert Research Group Gains Insight on the Employer's Take on Workforce Support at The SOURCE

Posted on October 25, 2018

The 2016 election led many of us to consider the challenges facing working class people in America, and the ways that they are being left behind in a growing economy. Aiming to find answers to some of these difficult questions, Opportunity America, the American Enterprise Institute, and the Brookings Institution convened a bipartisan working group of scholars and policy experts.

Topics: workforce support

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Topics: workforce support

How to Talk to Your CFO About a New Benefit Idea

Posted on October 18, 2018

Has this ever happened to you?

You went to a conference and spent two days being inspired by your peers and thought leaders in the field. You heard about hundreds of new ideas from flexible work arrangements to innovative diversity and inclusion strategies. Every session was interesting and thought provoking, and you returned to your desk energized and engaged. Of all the new information you heard, one idea stuck out, and you’re certain it would be a great benefit for employees and your organization.

Topics: innovative workplace benefits

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Topics: innovative workplace benefits

How Do You Value a Ping-Pong Table?

Posted on October 12, 2018

It seems like every week brings us a new type of benefit, from ping pong tables to pet insurance. While these perks look great on the website, where do they fit in the context of the bottom line, and what do they really mean to workers? As the labor market gets tighter, benefits are often seen as differentiators in attracting and retaining talent. But when it comes to measuring value, things can get tricky.

Topics: innovative workplace benefits

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Topics: innovative workplace benefits