WorkLab Network Blog

Playing for Keeps: Strategies that Benefit Business and Workers

Posted on November 15, 2018 at 11:00 AM

When the competition for talent is fierce and monopolizes headlines in business publications, it sends a signal to employers to think through current workplace policies and practices to ensure they are competitive—that they are attracting the talent that best aligns with their workforce needs.

Topics: turnover costs, employee engagement, employers

Read More

Topics: turnover costs, employee engagement, employers

Retail Businesses Thrive When They Unlock the Potential of Their Frontline Workers

Posted on September 13, 2018 at 11:00 AM

If you take a walk through Home Depot, you won’t get far without seeing someone in an orange apron. At Target, it’s a red t-shirt. Step into just about any retail establishment, and you’ll find people whose jobs include a key core competency: customer service. With over 14 million people working in the sector, it is a field that represents a substantial component of the US economy.

Topics: employee engagement

Read More

Topics: employee engagement

Improving Outcomes Inspires Meaning at Work for Home Health Aides

Posted on August 9, 2018 at 4:00 PM

Daria Mosel loves her job. 

“Every one of the people I care for has a story to tell,” says Daria. “Sometimes I’m the only person they get to talk to that day.”

Daria is a home health aide. She goes on a series of visits each day, changing bandages, checking on medications and making sure each one of the people she sees is doing well.

Topics: employee engagement

Read More

Topics: employee engagement

Why McDonalds is Paying for their Employees to go to College

Posted on April 10, 2018 at 1:28 PM

In 2015, Seattle-based coffee house Starbucks made waves in the restaurant industry when they announced that they would be partnering with Arizona State University to fully fund tuition for their workers to pursue college degrees. What possible business sense could it make for a coffee company to pay for their associates to get an education that will ultimately encourage them to quit for a better job?

Topics: workforce support, innovative workplace benefits, upskilling, workforce equality, employee engagement

Read More

Topics: workforce support, innovative workplace benefits, upskilling, workforce equality, employee engagement

Creating a Community Win-Win-Win-Win Through Collaboration

Posted on November 15, 2017 at 9:27 AM

Child care. Elder care. Paying the bills. Health problems. Depression. Substance abuse. Family issues. Divorce. These are just the tip of the iceberg when it comes to cataloging the myriad of issues that today’s workers face—issues that may occur outside the workplace but, inevitably, affect on-the-job performance, productivity and tenure.

Topics: employers, employee engagement, turnover costs, sustainable workforce model

Read More

Topics: employers, employee engagement, turnover costs, sustainable workforce model