WorkLab Workforce Blog

Keeping you informed of the latest trends in engagement, retention, and workforce support

How Not to Make the Holidays the Season of Stress for Your Employees

Posted on December 6, 2018

It’s the holidays again! That time of year when we eat, drink, and make merry with friends and family, with home cooked meals and exchanges of gifts. At least, that's the image in our heads—but for low wage workers, this time of the year is not just parties and presents. It can be a stressful time.

Topics: workforce support

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Topics: workforce support

Why Good Supervisors are Good Business

Posted on November 29, 2018

From the cashier at the checkout of Target to the home health aid checking in on a patient after surgery, frontline workers are the face of many organizations from retail to healthcare to food service. In the best cases, when frontline workers are engaged, supported with the tools they need to be successful, and well-trained, they are invaluable ambassadors. They can create strong bonds with customers, predict issues that could affect the customer experience, and provide value in a wide variety of ways. Unfortunately, many frontline workers are not so engaged – an issue that often has its roots in poor management.

Topics: workforce support

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Topics: workforce support

Data Digest Oct 2018

Posted on November 6, 2018

The latest research offers valuable insights into building a stronger workforce for your company. This is what we learned when we read through the newest studies.

Topics: workforce support

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Topics: workforce support

Data Digest

Posted on August 23, 2018

Supporting your workforce so they can focus at work starts with understanding what's on their mind. We read through the research (so you don't have to), and we've got insights on where your employees are at right now.

Topics: workforce support

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Topics: workforce support

Working Distracted

Posted on June 5, 2018

Alicia is trying to focus on her work. She is covering the second window at the fast-food restaurant where she has been working for the last three weeks. In this position she takes orders, collects money, and makes change. She’s seated in a small area to the side of the main kitchen, which gives her a little privacy. Her employer has a strict no texting rule, but glancing around to make sure she is not observed, she takes a second to tap out a quick message.

Topics: workforce support

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Topics: workforce support