The SURGE Center, Goodwill Industries of Greater Detroit
3111 Grand River Avenue
Detroit, MI 48208
West Michigan Works Website
Local employers can partner directly with the Regional Service Providers in our network. To connect with one of our partners or to provide services to employees in multiple locations, schedule a conversation.
Connect for Success is a nonprofit organization dedicated to reducing employee turnover, increasing productivity and supporting career advancement by reducing the obstacles and challenges that keep employees from performing their best at work.
WorkLife Partnership builds economic stability and opportunity by offering employers the first employee benefit for the needs of frontline workers. WorkLife Partnership connects workers to specially trained Resource Navigators who provide personalized resources and education to address challenges such as housing, finances, healthcare, childcare, or transportation. By providing employees with WorkLife Partnership’s unmatched level of support, businesses also benefit through talent retention, employee engagement, and productivity. After successfully incubating this service in Colorado for more than 10 years, WorkLife Partnership is expanding access nationwide through their innovation lab and provider network.
The SOURCE is a nonprofit employee support organization designed to help employees keep their jobs, receive training to enhance their employment and help workers move into better positions within or across companies. They accomplish this by combining the best resources of the government, area nonprofits and private employers.
Working Bridges understands that barriers such as childcare, reliable transportation and acute need for emergency financial assistance get in the way of continuous employment and derail good employees. To tackle this issue, they joined forces with a group of forward-thinking employers and other community partners to found Working Bridges, a public-private, multi-sector employer collaborative. Together, they seek business solutions for job retention and decreased absenteeism and use the workplace as a platform for social services.
Goodwill Industries of Greater Detroit launched The SURGE Center in 2018, an employer-led membership program to support employment of low- and moderate-income individuals and to advance company growth and personnel retention in Detroit.
The SURGE Center team works one-on-one with employees to develop a personalized plan to guide them through addressing barriers to long-term employment such as unreliable transportation, unaffordable childcare, legal assistance, and debt management, in addition to other concerns. With access to these supports, employees are able to retain employment, focus on long-term goals and prepare for advancement.
We’re so proud to bring this model to Metro Detroit,” said Dan Varner, CEO of Goodwill Industries of Greater Detroit. “This program will add a dimension of human resources to our partner employers, allowing them to share in best practices that will support and empower their employees, strengthen their organizations and deepen their role in our community.”
The Greater New Orleans Foundation (GNOF) was founded in 1983 and serves as the community foundation for Southeast Louisiana with a mission to create vibrant, sustainable, and just region for all. GNOF’s signature workforce initiative, New Orleans Works (NOW), connects low and middle skilled workers to jobs offering career pathways and growth opportunities.
New Orleans Works (NOW) began in 2010 through a Social Innovation Fund grant from the National Fund for Workforce Solutions. It is one of 35 National Fund for Workforce Solutions sites in the nation. NOW launched New Orleans Workforce Innovations to offer the Sustainable Workforce Model to local employers.
Headquartered in Chicago’s Loop, OAI is a premier workforce education, training and development agency founded in 1976. Following affiliations with Northern Illinois and DePaul Universities under the name “Office of Applied Innovations,” OAI, Inc. began operating as a freestanding 501 (c) (3) nonprofit agency in April 2001.
OAI’s mission is to create an environment in which all people who desire to do so can access education, training, and work that will allow them to sustain and enjoy safe, secure, and fulfilling lives. OAI realizes its goals through a combination of Pre-Employment Education and Training Programs and Incumbent Worker Training, primarily for frontline workers. In Illinois OAI operates training programs through its main downtown Chicago, and Park Forest-based Southland offices. Outside of Illinois, their largest environmental careers and health and safety programs are conducted primarily through partnerships in Alabama, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Texas and Virginia.
Workforce Connection is an employer-based workforce solution, bringing best practices to workplaces to positively impact entry-level employees. When wages don’t meet life needs or there are barriers to consistent and successful job performance, employees receive help accessing necessary resources, ongoing skills training, coaching and counseling to overcome challenges to a successful and productive work/life trajectory. Workforce Connection professionals partner with human resources and frontline supervisors to conduct assessments, make recommendations and build ongoing collaboration. Workforce Connection is a division of Cincinnati Works, a nonprofit founded in 1996 to assist those in poverty to advance to financial independence through employment.
Together Life Works
Towards Employment is proud to offer Achieve Solutions for employers who are looking to retain employees and advance current employees through upskilling and coaching. By partnering with TE, companies will benefit from less employee turnover and free time for searching for qualified employees.
The rate of turnover in today’s entry-level workforce is a challenge for businesses of all sizes. Entry level positions are particularly prone to vacancies–43% of employees who quit their jobs in six months or less are lower/middle-skilled, and it costs nearly 50% of the annual salary of a middle skilled employee to replace them.
That’s why Achieve Solutions helps businesses tackle employee retention issues. Working one-on-one with frontline workers, our dedicated Career Coaches help employees overcome obstacles such as lack of affordable housing, legal issues, unreliable transportation, and childcare—all things that would otherwise lead to higher turnover and disengagement in the workforce.
Greater Omaha Worklab (GrOW) is a new program within the Greater Omaha Chamber of Commerce, dedicated to building sustainable communities and thriving workplaces in partnership with businesses. The Greater Omaha Chamber (GOC) Foundation was founded in 1981. As both a chamber of commerce and an economic development organization, the GOC is able to leverage its influence within the business community to drive action towards economic development and prosperity for all. The GOC’s geographic reach includes the city of Omaha and extends to a six county region surrounding Omaha, which includes all communities in the counties of Cass, Dodge, Douglas, Sarpy, and Washington in Nebraska, and Pottawattamie County in Iowa.
We are excited to be providing these innovative benefits to Nebraska and Iowa employers and helping to lead efforts to scale our work to other employees, employers, and communities in need.