That’s the word that Marcus uses to describe how he felt when his wife lost her job.
“We have two kids,” said Marcus, “I had no idea what we were going to do.” Marcus is part of the dining team at Covenant Village, a Continuing Care Retirement community (CCRC) located in Grand Rapids, Michigan. While his job might not pay as much as he’d like, he loves the work, and loves the people.
Upset and worried about his financial situation, he turned to JoAnn Atkinson (head of HR) to see if she could help.
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