Navigator Success Stories

The Navigators in the WorkLab network provide support and coaching to workers, help them access resources, and solve challenges that could affect their productivity and performance at work. Our Navigators are impacting workers’ lives every day, guiding them to find stability and progress toward their goals.

 

A Mounting Bill

Posted on March 14, 2019

Lynn* had been struggling to pay her electricity bill for months. When she received a utility shut off notice for $1700, she asked her Navigator if he could help.

Topics: financial stability, utility assistance

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Topics: financial stability, utility assistance

Turning Desperation into Opportunity

Posted on February 21, 2019

Jenny* was the primary caretaker for her father, who had become increasingly senile and abusive over time. After more than a year without employment, she and her father had been homeless for three months. They were living in their car with their two cats with temperatures well below freezing.

Topics: financial stability, housing, mental health, grants & loans

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Topics: financial stability, housing, mental health, grants & loans

Bridging a Hard Time

Posted on February 14, 2019

Rhonda* went to see her Navigator because her husband was recently laid off. They had fallen a month behind on their mortgage, and she thought an AAC Bridge Loan could help.

Topics: financial stability, housing, grants & loans, public benefits

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Topics: financial stability, housing, grants & loans, public benefits

Support for a New Mother

Posted on January 24, 2019

When Jasmine* found out she was pregnant, she was afraid she wouldn’t be able to support herself and a baby.

Topics: financial stability, mental health, healthcare, public benefits

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Topics: financial stability, mental health, healthcare, public benefits

Getting Control Over Debt

Posted on January 10, 2019

Ben’s* wages were being garnished for over $7,000 in debt. He wasn’t left with enough to pay his bills.

Topics: financial stability, legal help

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Topics: financial stability, legal help

Keeping the Heat On

Posted on January 3, 2019

Months behind on his utility bills and facing the prospect of a bitingly cold winter in Colorado, Danny* was plagued with worry over not having heat for his family of five. When their electricity was shut off, he finally decided to seek out a Navigator for help.

Topics: financial stability, utility assistance, grants & loans

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Topics: financial stability, utility assistance, grants & loans

A Helping Hand to Make Ends Meet

Posted on December 20, 2018

Selima* earned enough at her job to put her income over the limit for food stamps, but she was still having trouble affording enough food every month.

Topics: financial stability, food insecurity

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Topics: financial stability, food insecurity

Providing for Her Grandson

Posted on October 25, 2018

Ruth* was struggling to pay her bills while adjusting to her new role as caregiver to her grandson. In addition to her overwhelming bills, Ruth was paying legal fees to help sort out custody issues.

Topics: financial stability, housing, legal help

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Topics: financial stability, housing, legal help

Understanding a Complicated System

Posted on October 18, 2018

Amad* and his family had been receiving food assistance from DHHS, but their assistance was suddenly closed. He asked his Navigator for help understanding what had happened.

Topics: financial stability, food insecurity, public benefits

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Topics: financial stability, food insecurity, public benefits

The Cost of Getting Sick

Posted on September 20, 2018

Elena* was an hourly employee without access to paid sick time. When she went to her doctor with a skin problem, she was dismayed to find out that it was a contagious disease that would keep her out of work for a week. It was a huge loss of income, and there was no way she could pay all of her bills.

Topics: financial stability, housing, grants & loans, healthcare

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Topics: financial stability, housing, grants & loans, healthcare