Navigator Success Stories

The Navigators in the WorkLab network provide support and coaching to workers, help them access resources, and solve challenges that could affect their productivity and performance at work. Our Navigators are impacting workers’ lives every day, guiding them to find stability and progress toward their goals.

 

Treatment and Support

Posted on February 28, 2019

Dana* was referred to her Navigator by HR after missing a few days of work. She had been suffering from substance abuse issues and needed to get help.

Topics: mental health, healthcare

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Topics: mental health, healthcare

Support for a New Mother

Posted on January 24, 2019

When Jasmine* found out she was pregnant, she was afraid she wouldn’t be able to support herself and a baby.

Topics: financial stability, mental health, healthcare, public benefits

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Topics: financial stability, mental health, healthcare, public benefits

Affording a New Smile

Posted on November 15, 2018

Mateo’s* daughter needed braces, but his insurance only covered $750 of the $6,000 needed for the process. He called his Navigator to see if she could help.

Topics: healthcare

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Topics: healthcare

Clearing the Red Tape

Posted on October 25, 2018

Thomas* contacted his Navigator because his Medicaid closed and he could not get a hold of his caseworker to find out why.

Topics: healthcare, public benefits

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Topics: healthcare, public benefits

The Cost of Getting Sick

Posted on September 20, 2018

Elena* was an hourly employee without access to paid sick time. When she went to her doctor with a skin problem, she was dismayed to find out that it was a contagious disease that would keep her out of work for a week. It was a huge loss of income, and there was no way she could pay all of her bills.

Topics: financial stability, housing, grants & loans, healthcare

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Topics: financial stability, housing, grants & loans, healthcare

From Debt to Savings

Posted on August 30, 2018

Dominic* came to his Navigator because he wanted to fix his credit score. He was struggling with overdue bills and didn't know where to start.

Topics: financial stability, grants & loans, healthcare

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Topics: financial stability, grants & loans, healthcare

Walking a Tightrope

Posted on July 5, 2018

Don* had been recently released from prison when his probation officer told him that he needed to enroll in counseling and attend a support group weekly to comply with his probation. Don didn’t know where to go or how to fit in these appointments without jeapordizing his job.

Topics: transportation, legal help, mental health, healthcare

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Topics: transportation, legal help, mental health, healthcare